Services

Investigation services in Portland and Beaverton.

We provide four core services: process serving, personal background and due diligence research, skip tracing or witness locates, and surveillance.

Every assignment is scoped individually. We confirm the work, expected deliverables, timing, and estimated cost in writing before work begins.

Process Serving

We serve general civil documents and deliver notices throughout the Portland metro area. The work includes approaching the address professionally, delivering or posting the documents as instructed, and documenting the result.

Timing
We aim to make the first attempt within one business day after receiving complete documents and instructions.

Who It Helps

Landlords and property managers.
Attorneys and legal staff.
Businesses with civil matters.
Private parties with proper documents.

What Clients Provide

Complete documents.
Recipient's full name.
Service address.
Deadline.
Known identifying information.
Special service or mailing instructions.

What Clients Receive

Attempt status.
Date and time.
Address visited.
Method of service or delivery.
Relevant observations.
Completed service documentation.

Communication
Clients receive a status update after the attempt is completed.

Request This Service

Tell us what you need, what information you already have and what you want the assignment to accomplish.

Request an Investigation

Personal Background and Due Diligence

This service is for people who need to verify information before making an important personal decision. We review available public records, social-media activity and other open sources to identify information that matches or does not match what the client has been told.

Online-Dating Concerns

Someone may request this service if they are concerned about being catfished, receiving inconsistent information or communicating with someone whose identity they cannot verify.

What Clients Provide

Full name.
Approximate age or date of birth.
Current or previous city.
Known address.
Telephone number.
Email address.
Social-media usernames.
Recent photograph.
Specific information they want verified.

What Clients Receive

The client receives an organized summary of the sources reviewed, relevant findings, possible inconsistencies and information that could not be confirmed.

Expectation

The purpose is to verify available information and identify inconsistencies. A background investigation cannot guarantee that someone is trustworthy or predict what they will do.

Important Note

This service does not include employment screening, tenant eligibility screening, credit reports, FCRA consumer reports, or insurance eligibility reports.

Request an Investigation

Skip Tracing and Witness Locates

We conduct address and contact research for witnesses, former tenants, defendants and other people connected to civil or personal matters.

What Clients Provide

Full legal name.
Date of birth or approximate age.
Previous addresses.
Known telephone numbers.
Known email addresses.
Relatives or associates.
Employer.
Social-media accounts.
Photograph, when relevant.
Connection to the underlying matter.

What Clients Receive

Clients receive the strongest address or contact leads located, a summary of the research performed and an explanation of how confident we are in the results.

Unsuccessful Research

If the research does not produce a reliable lead, we will say that directly and explain what information was reviewed. We will not overstate an uncertain result to make the assignment appear more successful.

Request This Service

Tell us what you need, what information you already have and what you want the assignment to accomplish.

Request an Investigation

Surveillance

Surveillance is used to document a person's activity during a scheduled period. Assignments can involve stationary observation, mobile observation and written documentation of relevant activity.

Timing
Scheduling, scope and expected duration are confirmed before work begins.

Types of Observation

Stationary observation.
Mobile observation.
Written documentation of relevant activity.

Potential Assignments

Suspected infidelity.
Employee-conduct concerns.
Civil matters.
Insurance-claim investigations.
Attorney-directed assignments.

What Clients Receive

Activity report.
Time log.
Summary of observations.
Relevant photographs or video obtained during the assignment.

Expectation

Surveillance cannot guarantee that a particular activity will occur during the scheduled period. The report will clearly state what was and was not observed.

Request This Service

Tell us what you need, what information you already have and what you want the assignment to accomplish.

Request an Investigation

What Happens Next

Simple steps before work begins.

Tell us what you need and provide the available identifying information.
We confirm the assignment, scope, price and expected deliverables.
The written agreement and applicable payment or retainer are completed.
We perform the work and provide the agreed documentation.

For longer assignments, clients receive an update at least once a week, even if the work is still ongoing.